Description:  Much of a leader’s work is accomplished through daily conversations with team members and others. These interactions, especially the tough ones, often involve intensely personal feelings (on both sides) that have an impact on the practical outcome of the conversation and the personal connection between the leader and the person. The leader’s level of emotional intelligence—the ability to manage oneself and one’s relationships—is a critical factor in the success of these tough conversations. Part 1 of 2. 

When: Wednesday, September 24, 2025 9:00 AM -11:00 AM

Where: Chasan Building. 405 Broadway, Troy, NY 12180

Cost: Free. Registration is required. 

See: https://share.percipio.com/cd/OU3T5nR8S

Contact: Will Fahey 518-276-2318