Rensselaer Polytechnic Institute (RPI) partners with Crisis24, a global medical and security assistance provider, to help keep employees informed, prepared, and supported while traveling internationally on Institute business. Crisis24 provides 24/7 access to travel intelligence, emergency assistance, and medical and security resources before and during international travel.
Who Is Covered?
All employees traveling internationally on approved RPI business are covered by this service. There is no cost to employees.
What Crisis24 Provides
Whether you're preparing for a trip or already abroad, Crisis24 offers:
- 24/7 medical, security, and travel assistance
- Country- and city-specific travel advisories and risk assessments
- Real-time alerts for security, health, weather, and travel disruptions
- Emergency support and crisis response
- Global directory of hospitals, clinics, and medical providers
- Safety guidance, travel resources, and educational materials
- Secure communication with RPI during travel emergencies
Before You Travel
Employees traveling internationally for Institute business are encouraged to:
- Download the Crisis24 Horizon Mobile app from the Apple App Store or Google Play.
- Sign in using your RPI credentials.
- Enable push notifications and location services to receive location-based safety alerts and emergency communications while traveling.
The Crisis24 Horizon Mobile app also allows you to:
- Receive travel alerts based on your location.
- Access destination-specific intelligence and safety information.
- View nearby medical facilities.
- Use the built-in Crisis Signal feature to request emergency assistance.
- Stay connected with RPI during emergencies.
You can also access [crisis24horizon.com/rpi]Crisis24 through your web browser using the same RPI login credentials.
Need Assistance?
If you experience a medical, security, or travel emergency while abroad, contact Crisis24 immediately. Assistance is available 24 hours a day, 365 days a year.
24/7 Crisis24 Emergency Assistance Hotline
Phone: +1 (339) 529-6239
Help Center and Technical Support
Email: support@crisis24.com
Phone: 1-443-716-2419
For questions about the Crisis24 program that are not related to an active travel emergency, please contact the Division of Human Resources.
